About Us

Sweet City Smiles

At Sweet City Smiles, we believe that communication is the most important piece of the patient experience. Every part of your visit is engineered for your comfort, safety, and convenience. Need a break midway through? No worries, just let us know. Seeking more flexible scheduling options? Our team can help! Unsure if you can afford the care you need? We’ve got your back. Simply let us know how we can make your experience better.

What can you expect as a new patient? At Sweet City Smiles, you’re not just a number – we spend two hours at your first appointment getting to know you and developing an individualized treatment plan that is completely personalized to you, based on your specific needs and health goals. We’ll listen to your concerns and help you prioritize the care you need.

Meet Our Doctor

Jonathan Chang, DMD

Jonathan Chang, DMD

Hi, I’m Dr. Jonathan Chang. As a child, I had some issues with my teeth and needed braces for six years. I never minded going to my dentist, but it was much later in life that I decided to pursue dentistry as a profession. I came from a family of physicians and knew that I was destined to be a doctor someday. It wasn’t until I was sitting in a dental chair myself for a routine checkup that I heard “Dr. K will be with you in a moment,” and it occurred to me that dentists were doctors too! I love the interaction and relationships that come with being a dentist. Having the ability to calm someone’s nerves, decrease their anxiety, and allow them to enjoy the process is an incredible feeling.

In dental school, I was assigned a patient who was in a bad accident and the prescribed pain killers completely destroyed her teeth. She volunteered as a patient at the school because she had been shamed by other dentists and was embarrassed. Over the years of working on her, we became close friends, and I was able to restore her smile back to health. We built a personal connection and needless to say, the experience put my life into perspective. Throughout my career, I’ve made it my mission to get to know my patients so that they can trust in the care I provide to them.

I enjoy spending time with my family and friends, playing lots of pickleball, and walking my dogs with my wife. I am also a proud member of the Sugar Hill Downtown Development Authority and enjoy being on a committee that serves my community.

Education

Bachelor of Science

Doctorate of Dental Medicine

Meet Our Team

Kristin

Kristin

Office Manager

Kristin is Sweet City Smiles’ office manager and yes, Dr. Chang’s wife! After listening to Dr. Chang talk about teeth for their entire relationship, she decided to join in the fun and put her office management experience to use at Sweet City Smiles. Her favorite part of being an office manager is building relationships with patients. She believes that serving and supporting others is her greatest purpose, and strives to make every patient feel welcome, supported, and respected.

Kristin grew up in Lawrenceville, Georgia by way of Louisiana, New Hampshire, and Colorado. She has two degrees from the University of Georgia and a graduate certificate from Georgia State University. Fun fact: Kristin and Dr. Chang went to the same high school and the same college but never met until after they both graduated! In her spare time, Kristin enjoys reading, volunteering, and moonlighting as a Disney travel agent.

Breanne

Breanne

Treatment Coordinator

Breanne is a Sweet City Smiles’ Treatment Coordinator. Her favorite part about dentistry is building patient relationships and seeing the difference a confident smile can make on someone’s life. Breanne has a strong belief that her purpose is to help and serve others in all aspects of life.

Breanne is from a small town just outside of Athens and moved to the Sugar Hill area in 2017. She attended Lanier Tech for Media and Design. In her spare time, she enjoys roller skating, trying new cuisines, traveling and spending time with friends and family.

Emely

Emely

Treatment Coordinator

Emely is Sweet City Smiles’ Treatment Coordinator. Her favorite part about dentistry is seeing the impact that a smile transformation can have on a patient’s self-esteem and quality of life. This passion, along with her knowledge and expertise in dental insurance, allows her to play a key role in helping our patients close the gap between where they are and where they want to be.

Emely was born in Uruguay and moved to Lawrenceville at the age of 7. She graduated from Gwinnett Tech and is currently studying for her Bachelors in Business Administration with a concentration in Accounting at Georgia Gwinnett College. In her free time she enjoys watching Korean dramas, walking her dog Mars, and trying new foods and restaurants with her husband Bryan.

Anna

Anna

Insurance Coordinator

Anna is a Sweet City Smiles’ Insurance Coordinator. She enjoys helping people achieve a happier and healthier life. It is meaningful to Anna to work for a practice that truly cares for each patient’s individual needs and goals.

Anna grew up in Norcross, and attended Georgia State University for Exercise Science. Her faith is very important to her and she loves spending time with family and friends. Ask Anna about her pet gecko!

Azra

Azra

Patient Coordinator

Azra is a Sweet City Smiles Patient Coordinator. Her passion is helping connect patients with care that will make an impact on their overall health. She is a believer that health is wealth!

Azra fell in love with dentistry in her early 20’s while working in a hospital residency program as an office coordinator. She worked with patients that had serious medical conditions and helped connect them with dental professionals to get them out of pain. This experience was very rewarding, especially helping patients in underserved communities. During her downtime, Azra enjoys cooking and finding new recipes that she can customize to create new dishes.

Ioana

Ioana

Hygienist

Ioana is a Sweet City Smiles Hygienist. She is very passionate about dentistry and was a dental assistant prior to becoming a hygienist. She takes great pride in helping patients improve their oral health and loves seeing their transformation to a healthier smile.

Ioana was born and raised in Romania and was actually a lawyer before moving to the states! After moving here, she completed her degree in Dental Hygiene at Georgia State. Ioana loves working with kids because she has two beautiful children of her own. She enjoys cooking for her family, friends (and our team) and also grows fresh vegetables right in her own backyard!

Kieu

Kieu

Hygienist

Kieu is a Sweet City Smiles Hygienist. She excels at comforting patients who have dental anxiety as well as empowering them to feel in control of their dental health.

Kieu was born and raised in Atlanta and even worked at the hospital where she was born! She finished her degree as a hygienist at Georgia State University. In her free time, Kieu enjoys hiking and would love to travel around the world one day. She also loves animals, especially dogs, and would like to be a dog trainer after she retires from being a hygienist.

Janette

Janette

Hygienist

Janette is a Sweet City Smiles Hygienist. Her favorite part of her job is establishing relationships with patients and making them feel comfortable. It is very important to Janette that patients feel in control of their oral health and know they are in a judgment-free zone.

Janette originally became interested in dentistry due to her own personal experiences with how to better her own oral health. She earned a dual degree at Georgia State University in Dental Hygiene and Health Sciences. Janette was born and raised in Georgia but loves her Mexican roots. In her free time, she loves expressing her artistic side by doing makeup and playing soccer or volleyball with family and friends.

Maitri

Maitri

Hygienist

Maitri is a Sweet City Smiles Hygienist. She is very compassionate about providing exceptional dental care and was a dental assistant prior to becoming a hygienist. She also worked with Dr. Chang in past as an assistant and now she joins our team as hygienist. She is passionate about educating patients on the importance of maintaining good oral hygiene and takes the time to address their questions and concerns. Her friendly demeanor and attention to detail create a comfortable and positive dental experience for all our patients.

Maitri was born and raised in India and was actually a Dentist before moving to the states! After moving here, she completed her degree in Dental Hygiene at Florida State University. In her free time, she enjoys reading, exploring, baking and also napping!

Judy

Judy

Dental Assistant

Judy is a Sweet City Smiles’ Dental Assistant and has been with our team from the very beginning! She was born and raised in Bogota, Colombia, and now lives in Sugar Hill with her two wonderful children Julie and Leandro. She is very outgoing and always carries a smile on her face. She enjoys working out in her free time and loves cheering on her two kids in everything they do.

Judy’s interest in dentistry came from her sister, who is also a dental assistant. She loves caring for patients and has also been a tremendous help as a Spanish interpreter when the need arises. Plus, she’s helping the team improve their “Español” as well! Judy’s connection with our patients and her incredible work ethic make her a tremendous asset to our team.

Amira

Amira

Dental Assistant

Amira is a Sweet City Smiles’ Dental Assistant. Since she was little, she always loved going to the dentist. Despite being new to dentistry, her favorite part is being able to build relationships with patients, and the fast-paced environment where she always learns something new!

Amira recently graduated from Georgia State University with a bachelors degree in biology. Amira was born in Switzerland, but both of her parents are from Bosnia and Herzegovina. She loves to spend time being in the sun and playing board games with her family!

Anika

Anika

Dental Assistant

Anika is a Sweet City Smiles Dental Assistant. She is passionate about prioritizing her patients’ overall health. She knows life can be busy, and finding time for proper oral healthcare can be challenging, so that’s why she’s committed to helping her patients achieve it. Her passion extends to helping others achieve their college dreams, as she worked as a summer counselor for UNG’s Upward Bound program. Dentistry captured her attention back in high school, and her journey began in earnest during her freshman year of college, shadowing at SCS.

Anika was born and raised in Sugar Hill. She’s a proud alumnus of the University of North Georgia, where she majored in Biology. When she’s not immersed in the world of teeth, you can find her indulging in her other interests. Anika loves dancing, trying out new team sports, the energy of live music, spending time with her best friends, boat riding, fishing, and watching documentaries 

Anika’s energy, curiosity, and love for her community make her a valuable addition to the Sweet City Smiles team.

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Helpful Resources

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Office Amenities

At Sweet City Smiles we provide all our patients with a variety of complimentary amenities:

  • Free WiFi
  • Beverage Bar
  • Blankets
  • Neck pillows
  • Lip balm

There’s a lot on your mind when you go to the dentist, and you may not remember to bring everything you need. To make things a little smoother, we provide:

  • Covered parking
  • Multiple financing options
  • Sweet City Smiles Members Plan
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Your Privacy
Privacy Policy

This privacy notice discloses our privacy practices and the use of Google Analytics 4(GA4), an analytic advertising feature. This privacy notice applies solely to information collected by this website and the GA4 platform. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website and GA4 platform, how it is used, and with whom it may be shared.
  2. The choices available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

While Sweet City Smiles is the primary data controller, Google, in the context of providing Google Analytics service, acts as a data processor. We use Google Analytics 4, a widely recognized web analytics service provided by Google, Inc., to track user interactions and gather data for advertising purposes. As a third-party vendor, Google Analytics operates independently and maintains its own privacy policy, which can be found at https://policies.google.com/privacy. We carefully select our third-party vendors for their commitment to user privacy and adherence to data protection standards. As part of our ongoing commitment to your privacy, we implement measures to ensure that services like GA4 comply with our high standards of data protection.

GA4 collects certain personally identifiable information from you as you interact with our website. This information includes but is not limited to your device ID, IP address, and geographic location. The information collected through GA4 is used to analyze user behavior, optimize our website’s performance, and tailor our content to better serve your needs. This data is compiled and anonymized, ensuring that it cannot be linked back to individual users.

Please note that GA4 may share the information collected with Google and other third-party service providers to enable data processing and reporting on website usage. However, we will not sell, rent, or share your information, especially your personally identifiable information, with any third party outside of our organization.

Your Access to and Control Over Information
You have certain rights regarding the data collected by GA4. You have the right to do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

In addition to opting out of any future communications from us at any time, you may also opt out of the GA4 feature if you so choose. You can opt out of the GA4 Advertising Features we use through Ads Settings, Ad Settings for mobile apps, or through the NAI’s. This link points to Google Analytics’ currently available opt-outs for the web https://tools.google.com/dlpage/gaoptout/

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. GA4 also follows industry best practices to protect your data both online and offline.

To ensure data protection while we are using GA4, we are implementing additional security measures that include and are not limited to:

  • limiting data access,
  • using secure protocols,
  • managing data sharing with Google

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Contact Us
If you have any concerns about the use of GA4 or believe that we are not abiding by this privacy policy, please contact us immediately. We are committed to addressing any privacy-related issues promptly and transparently.

By using our website and consenting to the use of GA4, you acknowledge and agree to the data collection and processing practices described in this notice. For more information about GA4 and its privacy practices, please review Google’s Privacy Policy on this link https://policies.google.com/privacy.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

Notice of Privacy Practices
Notice of Privacy Practices

This privacy notice discloses the privacy practices for our website. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing
When Personal Health Information (PHI) is requested, we abide by all Health Insurance Portability and Accountability Act of 1996 (HIPAA) rules and regulations to protect your information and privacy. We are required by applicable federal and state law to maintain the privacy of your health information. We are also required to give you this Notice about our privacy practices, our legal duties, and our rights concerning your health information. We must follow the privacy practices that are described in this Notice while it is in effect. This notice takes effect January 1, 2019, and will remain in effect until we replace it. We reserve the right to change our privacy practices and the terms of this Notice at any time, provided such changes are permitted by applicable law. We reserve the right to make the changes in our privacy practices and the new terms of our Notice effective for all health information that we maintain, including health information we created or received before we made the changes. Before we make a significant change in our privacy practices, we will change this Notice and make the new Notice available upon request. You may request a copy of our Notice at any time. For more information about our privacy practices, or for additional copies of this Notice, please contact us using the information listed at the end of this Notice.

Wherever we request sensitive information (such as personal health information (PHI)), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than to perform quality of service analysis and as necessary to fulfill your request, e.g. to respond to your queries. We may use your information to review our interactions with you and to help us improve and provide you with the best experience possible.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Revoke an authorization previously made
  • You have additional rights, please contact the office for the latest copy of our Notice of Privacy Practices and to ask any questions.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as personal health information or credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example: billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not complying with your rights, you should contact us immediately via telephone or email. You also have the right to contact Health and Human Services (HHS) (https://www.hhs.gov/hipaa/filing-a-complaint/). We will not retaliate against you for filing a complaint.

Terms of Service
Terms of Service

Entering this site or the links accessible through this site, you agree to be bound by this agreement. The information and the resources contained on and accessible through this site are made available by Sweet City Smiles and/or its suppliers and vendors, and are subject to your agreement to their terms and conditions.

All contents copyright (c) Sweet City Smiles

All rights reserved, Sweet City Smiles makes this website available to all users for the sole purpose of providing educational information on health-related issues.

The accuracy of website, information, and resources identified are not warranted or guaranteed, or intended to be a substitute for professional health advice, to contradict health advice given, or for health care of any kind.

Your use of this website indicates your agreement to be bound by the Terms of Use and you expressly agree to be bound to the foregoing terms and conditions.

All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Sweet City Smiles, or its suppliers or vendors, and are protected by U.S. and international copyrights.

Material on this site may be used for personal use only. Commercial use of any sort is strictly prohibited.

Use of Resources & Information
This site may not be used as a supplement or alternative for health care, and is not intended and does not warrant or guarantee the quality or quantity of any services of any of the advertisers identified; further, the information provided is merely for educational purposes, and its accuracy is not guaranteed. Do not use this site as a substitute for health care. Please consult with your doctor or other health care provider regarding any health questions you may have. This site may not be used for health diagnosis or treatment. Do not use this site to disregard any health advice, nor to delay seeking health advice, because of something you read or see in this site.

You understand and agree that neither Sweet City Smiles nor its suppliers or vendors or linked domain names are responsible or liable for any claim, loss, or damage of any kind, directly or indirectly resulting from your use of this site or the information or the resources contained on or accessible through it.

Sweet City Smiles expressly disclaims any implied warranty or representation about the information or accuracy, relevance, completeness, timeliness or appropriateness for any particular purpose of any kind. Your use of this site is also subject to all additional disclaimers that may appear throughout the site.

Other Internet Sites Links
This site also includes links to other internet sites created and maintained by Sweet City Smiles’s suppliers, vendors, affiliates, or subscribers. Be aware that Sweet City Smiles does not control, makes no guarantees about, and disclaims any express or implied representations or warranties about the accuracy, relevance, completeness, timeliness or appropriateness for a particular purpose of the information or the resources contained on these or any other internet sites.

Further, the inclusion of these links is merely for your convenience and is not intended and does not reflect Sweet City Smiles’s opinion on the accuracy or the importance of these other sites; further, Sweet City Smiles does not endorse in any manner any of the views expressed in, or products or services offered by these other sites. All information in any site by Sweet City Smiles, or associated or linked site, is extracted, read, used, or relied upon by you at your own risk.

Disclaimer of Warranty
Sweet City Smiles and its suppliers and vendors disclaim all express or implied representations or warranties regarding the information, services, products, materials, and any other resources contained on or accessible through this site, including without limitation any implied warranties of merchantability or fitness for a particular purpose. All information provided by Sweet City Smiles is made available “as is” and “as available” without warranty of any kind, or any express or implied promise, including, by way of example, its continuing availability.

Limitation of Liability
With respect to products, goods, or services purchased from any entity identified, listed, named or contacted through Sweet City Smiles’s website, or any links to Sweet City Smiles’s website, to the maximum extent permitted by applicable law, in no event shall Sweet City Smiles or its suppliers or vendors be liable for any direct, indirect, special, punitive, incidental, exemplary, contractual, or consequential damages, or any damages whatsoever of any kind, resulting from any loss, which by way of example, includes loss of use, loss of data, loss of profits, business interruption, litigation, or any other pecuniary loss, whether based on breach of contract, tort (including negligence), product liability, or otherwise, arising out of or in any way connected with the use or performance of this site, with the delay or inability to use this site, or with the provision of or failure to make available any information, services, products, materials, or other resources contained on or accessible through this site, even if advised of the possibility of such damages.

You acknowledge and agree that the limitations set forth above are elements of this agreement, and that this site would not be provided to you absent such limitations.

Indemnification
You agree to indemnify, defend, and hold harmless Sweet City Smiles and its suppliers and vendors from any liability, loss, claim, and expense (including reasonable attorneys’ fees) related to your violation of this agreement or use of this site in any manner. Your use of this site shall constitute your acceptance of the terms of this Agreement, as revised and modified, if any, each time you access this site. Sweet City Smiles may modify this agreement at any time, and such modifications shall be effective immediately upon posting of the modified agreement.

Miscellaneous
Sweet City Smiles’s failure to insist upon strict enforcement of any provision(s) of this agreement shall not be construed as a waiver of any provision or right.

This agreement and the resolution of any dispute related to this agreement or this site shall be governed by and construed in accordance with the laws of the State of Georgia, without giving effect to any principles or conflicts of law. Any legal action or proceeding between Sweet City Smiles or its links, suppliers or vendors and you related to this agreement or this site shall be brought exclusively in a state or federal court of competent jurisdiction sitting in Gwinnett County, Georgia.

Copyright
All materials on this website, including the site’s design, layout, and organization, are owned and copyrighted by Sweet City Smiles or its suppliers or vendors, and are protected by U.S. and international copyrights.

Links
This site contains links to other sites. Sweet City Smiles is not responsible for the privacy practices of other sites that are linked to us.

Questions
Should you have any questions or concerns regarding Sweet City Smiles’s Privacy Policy and Terms of Use, please contact us.

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Accessibility
Accessibility Options
Accessibility On Our Website

The Web Content Accessibility Guidelines (WCAG) 2.0 are recognized and acknowledged as the international standard measure of success. We regularly test our site to ensure we meet or exceed that standard and also consistently look for ways to improve the web site’s performance, speed, and accessibility.

We are committed to continuously improving access to our goods and services by individuals with disabilities. If you are unable to use any aspect of this website because of a disability, please call 470.655.6888 and we will provide you with prompt personalized assistance.

If you have trouble seeing web pages, the US Social Security Administration offers these tips for optimizing your computer and browser to improve your online experience.

If you are looking for mouse and keyboard alternatives, speech recognition software such as Dragon Naturally Speaking may help you navigate web pages and online services. This software allows the user to move focus around a web page or application screen through voice controls.

If you are deaf or hard of hearing, there are several accessibility features available to you.

Closed Captioning
Closed captioning provides a transcript for the audio track of a video presentation that is synchronized with the video and audio tracks. Captions are generally visually displayed over the video, which benefits people who are deaf and hard of hearing, and anyone who cannot hear the audio due to noisy environments. Most of our website’s video content includes automated captions. Learn how to turn captioning on and off in YouTube.

Volume Controls
Your computer, tablet, or mobile device has volume control features. Each video and audio service has its own additional volume controls. Try adjusting both your device’s volume controls and your media players’ volume controls to optimize your listening experience.

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